![]() ![]() ![]() Set the integer value to 3 to force protocol of TLS 1. If you see an empty screen, kindly check the trouble shooting guidelines or update the browsers if it.In the address bar, type about:config and press Enter.If you are using Google Chrome version 29 or above TLS 1.2 is automatically enabled. Close browser and restart Internet ExplorerĬonnections go through Chrome are automatically negotiated at the highest grade.Scroll down to Security category, manually check the option box for Use TLS 1.2.From the menu bar, click Tools > Internet Options > Advanced tab.If you are running an older browser, you need to enable the browser’s TLS 1.2 protocols by following the instructions below. How to enable TLS protocols on older browsers *For Safari version below 12, due to technical difficulties we don't guarantee full support for Splashtop website and services. End of support means that Splashtop will not actively test for or fix bugs reported or found on IE thus only part of services may be available on Splashtop website. Following Microsoft announcement, Splashtop web management console will also end support for IE by the end of 2021. *Microsoft has ended support for IE11 across its apps and services. Please refer to below for minimum browser versions that support TLS 1.2: Browser However, the connections initiated from Business app to Streamer won’t be affected. If a browser does not support the newer TLS 1.2 version, user can either upgrade the browser or replacing browser with supported version. By logging in my./my., user will now see the message showing "Splashtop Web console will end support for browser which does not compliant with Transport Layer Security (TLS) 1.2 by the end of 2021." (as shown below):įor the browser that does not compliant to TLS1.2, or the browser only support older version of TLS, user may lose access to Splashtop web console(my./my.), and cannot login web portal to manage users/computers etc. ![]()
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